Privacy Policy

Who we are

This privacy policy explains how Kilt Collection (“we”, “us”) collects and uses your personal information when you visit this website or place an order.

Information we collect

• Details you give us when you order, create an account, sign up to our newsletter or contact us, such as your name, email address, phone number, delivery and billing address and measurements.
• Order history and communications with us.
• Technical information such as your IP address, browser type and how you use the website, collected through cookies.

How we use your information

• To process and deliver your orders and handle returns.
• To respond to your questions and provide customer support.
• To send you marketing emails, only where you have agreed. You can unsubscribe at any time.
• To keep our website secure and improve how it works.
• To meet our legal and accounting obligations.

Sharing your information

We share information only with trusted service providers who help us run our business, such as payment providers, delivery companies, email and hosting providers. They may only use your data to provide their services to us. We never sell your personal information.

Payments

Payments are handled by secure third party payment providers. We do not store your full card details.

Cookies

We use essential cookies to make the website and basket work, and, with your consent, analytics and marketing cookies. You can manage cookies in your browser settings.

How long we keep data

We keep order records for as long as required for tax and accounting purposes, and other information only as long as needed for the purposes above.

Your rights

Under UK data protection law you have the right to access, correct or delete your personal data, to object to or restrict its use, and to withdraw consent to marketing. You also have the right to complain to the Information Commissioner’s Office (ico.org.uk).

Contact

To exercise your rights or ask about this policy, please use our contact form.